Privacy Policy
We collect Name, Email Id & Profile Picture related to the email account.
We don’t save your channel data with us. It’s store on local database of the phone.
PS : No date is collected for Random Number Generator, GST Calculator, BMI Calculator and Age Calculator. No login is needed for these app. Its download and use app.
GST Calculator has been made for the convinence of the people to calculate GST. No Government approval is needed for this. Also, this is not an app by Govt of India.
Meta Ads Data
We collect name and phone numbers fro meta for our various campaigns. That data is kept safe with us and is used to share information and offers.
Message Setu
Welcome to Message Setu. This Privacy Policy explains how we collect, use, store, and protect information when you use our app, website, and services.
Message Setu is a bulk WhatsApp messaging tool that helps businesses send messages using WhatsApp Cloud API.
By using Message Setu, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information from users:
Account Information
When you create an account or use our service, we may collect:
- Name
- Business name
- Email address
- Phone number
- Login details
WhatsApp Cloud API Information
To help you connect and use WhatsApp Cloud API, we may collect or process:
- WhatsApp Business Account ID
- Phone Number ID
- App ID
- Access token or API key
- Approved message templates
- Message sending status
- Error details related to failed messages
This information is used only to provide the messaging service requested by you.
Contact and Campaign Data
When you upload contacts or create campaigns, we may process:
- Customer names
- Customer phone numbers
- Message content
- Template details
- Campaign history
- Sent, delivered, read, failed, or pending message status
You are responsible for ensuring that you have proper consent from your customers before sending them WhatsApp messages.
2. How We Use Your Information
We use the collected information to:
- Create and manage your Message Setu account
- Connect your WhatsApp Cloud API account
- Help you send bulk WhatsApp messages
- Upload and manage contact lists
- Show campaign and message delivery status
- Display failed message reasons where available
- Improve app performance and user experience
- Provide customer support
- Manage subscriptions and payments
- Prevent misuse, fraud, spam, or unauthorized activity
We do not sell your personal data or customer contact data.
3. Use of Meta Platform Data
Message Setu may receive certain data from Meta or WhatsApp Cloud API to provide messaging services to clients.
This may include WhatsApp Business Account details, phone number details, approved templates, message status, and error information.
We use this data only to help clients connect their WhatsApp Cloud API account, send approved messages, manage campaigns, and track delivery. We do not use Meta Platform Data for unrelated advertising, profiling, resale, or any unauthorized purpose.
4. Customer Contact Data
If you upload customer phone numbers or other contact details, you confirm that:
- You have permission to contact those customers
- Your messages follow WhatsApp and Meta policies
- Your messages comply with applicable laws
- You will not send spam, illegal, misleading, abusive, or harmful content
Message Setu only provides the tool to send messages. The responsibility for message content and customer consent remains with the user.
5. Data Sharing
We may share limited data only when necessary with:
- Meta / WhatsApp Cloud API for message delivery
- Payment service providers for subscription processing
- Hosting, cloud, analytics, or technical service providers
- Legal authorities if required by law
We do not sell or rent user data to third parties.
6. Data Security
We take reasonable steps to protect your data from unauthorized access, misuse, loss, or disclosure.
However, no online platform, app, or internet-based service can guarantee complete security. Users are responsible for keeping their login details, API credentials, and access tokens safe.
7. Data Retention
We keep your data only for as long as needed to provide our services, comply with legal requirements, resolve disputes, prevent misuse, and maintain business records.
You may request deletion of your account or data by contacting us.
8. User Rights
Depending on applicable laws, you may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account or data
- Stop using the service
- Withdraw consent where applicable
To make a request, contact us using the details given below : [email protected]
9. Third-Party Services
Message Setu may work with third-party services such as Meta, WhatsApp Cloud API, payment providers, hosting providers, and analytics tools.
These third-party services may have their own privacy policies. We recommend reviewing their policies before using connected services.
10. Children’s Privacy
Message Setu is intended for business users and is not designed for children. We do not knowingly collect personal information from children.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Continued use of Message Setu after changes means you accept the updated Privacy Policy.
12. Contact Us
For privacy-related questions, account deletion requests, or data-related concerns, contact us at:
Email: [email protected]
App Name: Message Setu
Business: Bharat Go Digital
Disclaimer
Message Setu is an independent tool built for WhatsApp Cloud API users. It is not affiliated with, endorsed by, or officially connected with WhatsApp LLC or Meta Platforms, Inc.